Frequently Asked Questions
New to Skin Revival?
Whether you're booking your first facial or simply trying something new, this page should answer the questions you're probably wondering about.
Choosing Your Treatment
I'm not sure what service to book. What should I choose?
No worries! You don't need to know exactly what your skin needs before you arrive.
If you're looking for personalized skincare, start with our Signature Facials. If you're craving a more immersive self-care experience, explore our Holistic Rituals.
If you're still unsure, feel free to reach out before booking and I'll be happy to help you find the best fit.
What's the difference between a Signature Facial and a Holistic Ritual?
Signature Facials focus primarily on the skin and facial experience.
Holistic Rituals are designed to be more immersive, incorporating additional sensory and self-care elements.
If you're looking for skincare → Signature Facial.
If you're looking for an escape → Holistic Ritual.
If you want a little bit of both → we can help you find your match.
Can I add Refining Touches to my service?
Absolutely! Certain Refining Touches can be added to facial and facial-focused ritual appointments.
Available enhancements include things like:
Jelly Mask
Scalp Massage
Lip Scrub + Collagen Mask
Dermaplane
Microdermabrasion
Availability depends on your selected service and your skin's needs.
Should I stop using my skincare products before my facial?
This depends on your products and treatment.
Please let me know about active ingredients you're currently using—especially retinoids, exfoliating acids, prescription skincare, or other potentially sensitizing products—when completing your intake form.
I'll help determine whether your planned treatment should be adjusted.
BEFORE your appointment
Should I arrive with a clean face?
You don't have to arrive makeup-free. I'll cleanse your skin as part of your treatment.
If possible, avoid applying heavy products immediately before your appointment so we can begin with a clean canvas.
Can I get a facial if I've recently had a peel, waxing, injectables, laser treatment, or other procedure?
Please let me know about recent cosmetic or professional treatments before your appointment.
Some services require a waiting period or modification to protect your skin. When in doubt, reach out before booking.
What if I have sensitive skin?
Tell me!
Your treatment can be adjusted based on your skin's current condition, sensitivities, preferences, and comfort.
What if I have allergies?
Please disclose all known allergies and ingredient sensitivities during booking/intake and again before your treatment if anything has changed.
Finding Skin Revival
Getting here should be easy.
Skin Revival is located inside Salon Vogue, on the second floor in Room 206.
Salon Vogue
18507 E Appleway Ave
Spokane Valley, WA 99016
Parking
We've got lots of parking!
You can park either:
In the front of Salon Vogue, or
On the west side of the building, where you'll find the side entrance.
When You Arrive
Once you've parked, please call or text me at 509-818-0266 to let me know you've arrived.
I'll come down the stairs and meet you at the entrance to let you into the building.
From there, we'll head upstairs to Room 206, where your Skin Revival experience begins.
No need to wonder where to go or worry about getting inside—I’ve got you.
DURING Your Appointment
Do I have to talk during my facial?
Nope.
You are welcome to chat, ask questions, or simply relax.
If you'd prefer a quiet appointment, just let me know.
What should I wear?
For facial services, you'll remain comfortably covered and only the areas being treated will be exposed.
For any body-focused service, you'll receive instructions before your treatment and will always have appropriate draping and privacy.
What should I avoid after my treatment?
Depending on your service, you may be advised to temporarily avoid things such as:
intense exfoliation
retinoids
certain active ingredients
excessive heat
prolonged sun exposure
other potentially irritating treatments
You'll receive personalized aftercare instructions when appropriate.
Will my skin look different immediately after my treatment?
Your skin may look refreshed and glowing immediately after a treatment, but everyone's skin responds differently.
Some services may temporarily cause mild redness or sensitivity. I'll explain what to expect based on your treatment.
Can I request a sensory-friendly appointment?
Absolutely.
If you have preferences around conversation, music, lighting, scent, touch, temperature, or other sensory details, please let me know.
I'll do my best to make your experience comfortable and supportive.
Payments & Policies
What forms of payment do you accept?
For your convenience, Skin Revival accepts credit and debit card payments through Vagaro, as well as cash.
Do I need a card to book?
Appointments are booked through Vagaro, and a card may be requested through the booking system to secure your appointment.
What is your cancellation policy?
Your appointment time is reserved especially for you. Because I schedule my time at the salon based on my bookings, I kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule.
This gives me the opportunity to offer your appointment time to another client.
If something unexpected comes up, please reach out as soon as possible. I truly appreciate your consideration and communication.
What happens if I don't show up?
When an appointment is missed without notice, that time has been reserved exclusively for you and cannot usually be offered to another client.
No-shows and late cancellations may be subject to a fee in accordance with the booking policies provided at the time of scheduling.
If an emergency or unexpected circumstance comes up, please contact me as soon as you can.
What if I need to reschedule?
No problem! If you need to move your appointment, please do so through Vagaro or contact me at least 24 hours before your appointment whenever possible.
I'll do my best to find another time that works for you.
Thank you for respecting my time and the time of other Skin Revival guests. Every appointment is a little piece of time set aside just for you.